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Service Differentiators
 
 
 
Service Differentiators

Speech recognition ready medical transcription workforce

    InnovaQuest has speech recognition ready medical transcriptionists and is constantly coming up with additional workforce ready to absorb additional speech recognition work.

    As a matter of fact, InnovaQuest is in the process of training thousands of medical transcriptionists to become speech recognition correctionists through its 30 education partnerships nationwide.

    This allows you seamless transition to a speech recognition workforce without the headaches of re-training your existing workforce.


100% dedicated medical transcriptionists, QA officers and account managers

   
At InnovaQuest, medical transcriptionists, medical transcription teams, and QA officers are dedicated to each client and each doctor. This practice allows consistency of quality and steady growth.


Complete redundancy (electrical, bandwidth, manpower and facility redundancy)

   
Sending work offshore requires an understanding of the risks of being offshore. It is not uncommon that typhoons, hurricanes and other calamities (natural and man-made) exist. Having one office with redundant bandwidth and electrical supply simply is not enough when the entire power grid shuts down.

    InnovaQuest has taken this to the next level allowing a complete migration of the workforce to other locations in the event that such calamities occur.

    In essence even if one of the buildings burns down, we will never go offline since we have another 10 locations throughout the country to back us up.


Nationwide (11 Locations) 100% HIPAA compliant offshore presence

   
Many have claimed HIPAA compliance. This is difficult to manage as your service manages multiple offshore operators.

   Our methods for HIPAA compliance

    At InnovaQuest we manage this for you across all of our locations and take compliance seriously. We understand that your business and your doctor’s security are completely dependent on our standards.

 

 

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